identify customer's needs
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
Also called: determine customer's needs, identify a customer's needs, classify customer's needs, diagnose customer's needs, identifying customer's needs, identifying a customer's needs, map out customer requirements into pragmatic actions, analyse customer's needs
- 261
- occupations list it
- 192
- as essential
- 69
- as useful
Essential for
192- 3D printing technician
- acupuncturist
- advertising assistant
- advertising copywriter
- advertising manager
- advertising media buyer
- advertising specialist
- aesthetician
- ammunition specialised seller
- analytical chemist
- application engineer
- architect
- aromatherapist
- artisan papermaker
- assayer
- audio and video equipment specialised seller
- audiology equipment specialised seller
- bakery specialised seller
- bartender
- beauty salon manager
- bed and breakfast operator
- beverages specialised seller
- body artist
- bookshop specialised seller
- building information modelling consultant
- building materials specialised seller
- call centre manager
- car leasing agent
- client relations manager
- clothing specialised seller
- cocktail bartender
- commercial sales representative
- computer and accessories specialised seller
- computer games, multimedia and software specialised seller
- confectionery specialised seller
- construction manager
- cosmetics and perfume specialised seller
- creative director
- customer service representative
- dating service consultant
- delicatessen specialised seller
- domestic appliances specialised seller
- domestic energy assessor
- domestic housekeeper
- door to door seller
- electricity sales representative
- electronics engineer
- employment and vocational integration consultant
- ergonomist
- eyewear and optical equipment specialised seller
- financial planner
- fish and seafood specialised seller
- floor and wall coverings specialised seller
- flower and garden specialised seller
- fruit and vegetables specialised seller
- fuel station specialised seller
- furniture specialised seller
- gaming dealer
- gaming inspector
- garage manager
- graphic designer
- hair removal technician
- hairdresser
- hairdresser assistant
- hardware and paint specialised seller
- head waiter/head waitress
- herbal therapist
- hospitality establishment receptionist
- host/hostess
- hotel butler
- hotel concierge
- ICT help desk agent
- ICT presales engineer
- industrial tool design engineer
- interior architect
- jewellery and watches specialised seller
- landscape architect
- laundry and dry cleaning manager
- letting agent
- manicurist
- market research analyst
- massage therapist
- masseur/masseuse
- meat and meat products specialised seller
- medical goods specialised seller
- membership manager
- motion picture film developer
- motor vehicles specialised seller
- music and video shop specialised seller
- musical instrument technician
- online sales channel manager
- orthopaedic supplies specialised seller
- pawnbroker
- pedicurist
- personal shopper
- personal stylist
- pet and pet food specialised seller
- photographic developer
- power distribution engineer
- press and stationery specialised seller
- private detective
- property acquisitions manager
- property assistant
- railway passenger service agent
- railway sales agent
- real estate agent
- recruitment consultant
- relationship banking manager
- renewable energy sales representative
- rental service representative
- rental service representative in agricultural machinery and equipment
- rental service representative in air transport equipment
- rental service representative in cars and light motor vehicles
- rental service representative in construction and civil engineering machinery
- rental service representative in office machinery and equipment
- rental service representative in other machinery, equipment and tangible goods
- rental service representative in personal and household goods
- rental service representative in recreational and sports goods
- rental service representative in trucks
- rental service representative in video tapes and disks
- rental service representative in water transport equipment
- restaurant manager
- sales assistant
- sales processor
- second-hand goods specialised seller
- service manager
- shiatsu practitioner
- shoe and leather accessories specialised seller
- solar energy sales consultant
- sophrologist
- spa manager
- specialised antique dealer
- specialised seller
- speechwriter
- sporting accessories specialised seller
- sports equipment repair technician
- talent agent
- tanning consultant
- telecommunications equipment specialised seller
- textile specialised seller
- thanatology researcher
- ticket issuing clerk
- tobacco specialised seller
- tourist animator
- tourist information officer
- toys and games specialised seller
- traditional chinese medicine therapist
- travel agency manager
- travel agent
- travel consultant
- vehicle rental agent
- vehicle technician
- venue director
- waiter/waitress
- waste broker
- wholesale merchant
- wholesale merchant in agricultural machinery and equipment
- wholesale merchant in agricultural raw materials, seeds and animal feeds
- wholesale merchant in beverages
- wholesale merchant in chemical products
- wholesale merchant in china and other glassware
- wholesale merchant in clothing and footwear
- wholesale merchant in coffee, tea, cocoa and spices
- wholesale merchant in computer peripheral equipment and software
- wholesale merchant in dairy products and edible oils
- wholesale merchant in electrical household appliances
- wholesale merchant in electronic and telecommunications equipment and parts
- wholesale merchant in fish crustaceans and molluscs
- wholesale merchant in flowers and plants
- wholesale merchant in fruit and vegetables
- wholesale merchant in furniture, carpets and lighting equipment
- wholesale merchant in hardware, plumbing and heating equipment and supplies
- wholesale merchant in hides, skins and leather products
- wholesale merchant in household goods
- wholesale merchant in live animals
- wholesale merchant in machine tools
- wholesale merchant in machinery, industrial equipment, ships and aircraft
- wholesale merchant in meat and meat products
- wholesale merchant in metals and metal ores
- wholesale merchant in mining, construction and civil engineering machinery
- wholesale merchant in office furniture
- wholesale merchant in office machinery and equipment
- wholesale merchant in perfume and cosmetics
- wholesale merchant in pharmaceutical goods
- wholesale merchant in sugar, chocolate and sugar confectionery
- wholesale merchant in textile industry machinery
- wholesale merchant in textiles and textile semi-finished and raw materials
- wholesale merchant in tobacco products
- wholesale merchant in waste and scrap
- wholesale merchant in watches and jewellery
- wholesale merchant in wood and construction materials
- youth information worker
Useful for
69- advertising media planner
- animator
- art model
- automotive brake technician
- automotive electrician
- basketmaker
- betting manager
- bicycle assembler
- camping ground operative
- cartographer
- compliance engineer
- customer experience manager
- desktop publisher
- diesel engine mechanic
- electronic musical instrument maker
- enameller
- energy consultant
- fashion model
- firework assembler
- furniture finisher
- furniture upholsterer
- gambling manager
- glass engraver
- guitar maker
- harp maker
- harpsichord maker
- heating technician
- housekeeping supervisor
- idiophone musical instruments maker
- industrial designer
- insurance clerk
- investment adviser
- jewellery engraver
- keyboard musical instrument maker
- marine electrician
- marine upholsterer
- membranophone musical instruments maker
- motor vehicle upholsterer
- motorcycle assembler
- night auditor
- organ builder
- piano maker
- printed circuit board designer
- public relations manager
- public relations officer
- publications coordinator
- recreational facilities manager
- renewable energy consultant
- research and development manager
- rolling stock electrician
- rooms division manager
- ship steward/ship stewardess
- shop assistant
- spokesperson
- steward/stewardess
- stone engraver
- stone polisher
- stringed musical instrument maker
- textile pattern making machine operator
- toymaker
- train attendant
- transport equipment painter
- upholsterer
- vehicle glazier
- violin maker
- welding coordinator
- welding engineer
- wicker furniture maker
- wind musical instrument maker
Definition from ESCO, published by the European Commission. Source concept
No account needed to start
Do you already have identify customer's needs?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.