steward/stewardess
Stewards/stewardesses perform food and beverage service activities on all land, sea and air travel services.
Also called: stewardess, flight attendant, cabin crew, steward
- 7
- essential skills
- 62
- optional skills
- 8
- related roles
- 5111
- ISCO-08 group
Where you can go from here
8 rolesOccupations sharing the most essential skills with this one. The number is a count, not an opinion.
- flight attendant7 skills in common
- ship steward/ship stewardess7 skills in common
- train attendant6 skills in common
- camping ground operative5 skills in common
- hospitality establishment receptionist5 skills in common
- barista4 skills in common
- bed and breakfast operator4 skills in common
- night auditor4 skills in common
Optional skills
62- act reliably
- air transport law
- airport planning
- analyse work-related written reports
- answer questions about the train transport service
- apply transportation management concepts
- assist clients with special needs
- assist passengers in emergency situations
- assist passengers with timetable information
- be friendly to passengers
- carry out pre-flight duties
- check carriages
- check passenger tickets
- common aviation safety regulations
- communicate reports provided by passengers
- communicate verbal instructions
- conduct full-scale emergency plan exercises
- deal with challenging work conditions
- deliver outstanding service
- demonstrate emergency procedures
- distribute local information materials
- execute flight plans
- facilitate safe disembarkation of passengers
- follow verbal instructions
- give instructions to staff
- handle guest luggage
- handle stressful situations in the work place
- handle veterinary emergencies
- have computer literacy
- health and safety measures in transportation
- help to control passenger behaviour during emergency situations
- identify customer's needs
- implement marketing strategies
- implement sales strategies
- inspect cabin service equipment
- maintain relationship with customers
- maintain stock supplies for guest cabin
- maintain vessel safety and emergency equipment
- manage lost and found articles
- manage on board hazards
- manage the customer experience
- oversee guest laundry service
- perform routine flight operations checks
- perform services in a flexible manner
- perform small vessel safety procedures
- physical parts of the vessel
- prepare flight reports
- prepare mixed beverages
- prepare simple meals on board
- process customer orders
- provide first aid
- provide food and beverages
- provide information to passengers
- read stowage plans
- sell souvenirs
- service rooms
- show intercultural awareness
- tolerate stress
- upsell products
- use different communication channels
- use riverspeak to communicate
- vessel safety equipment
Definition and skills from ESCO, published by the European Commission. Source concept
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How close are you to being a steward/stewardess?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.