travel consultant
Travel consultants provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services.
Also called: tourism promotion agent, business travel advisor, leisure travel consultant, travel advisor, business travel consultant
- 26
- essential skills
- 22
- optional skills
- 8
- related roles
- 4221
- ISCO-08 group
Where you can go from here
8 rolesOccupations sharing the most essential skills with this one. The number is a count, not an opinion.
- travel agentWhat changes?18 skills in common
- tour operator representativeWhat changes?11 skills in common
- tourist information officer8 skills in common
- travel agency manager8 skills in common
- hospitality establishment receptionist7 skills in common
- ticket issuing clerk7 skills in common
- bed and breakfast operator6 skills in common
- tourist information centre manager6 skills in common
Essential skills
26- advertise travel insurance
- apply foreign languages in tourism
- build a network of suppliers in tourism
- customise travel package
- devise tailor-made tourism itineraries
- ecotourism
- educate on sustainable tourism
- geographical areas relevant to tourism
- guarantee customer satisfaction
- handle customer complaints
- identify customer's needs
- maintain customer records
- maintain customer service
- maintain relationship with suppliers
- measure sustainability of tourism activities
- oversee all travel arrangements
- plan measures to safeguard cultural heritage
- process booking
- process payments
- provide tourism related information
- self-service technologies in tourism
- sell tourist packages
- upsell products
- use customer relationship management software
- use e-tourism platforms
- use global distribution system
Optional skills
22- assist clients with special needs
- augmented reality
- build business relationships
- comply with food safety and hygiene
- demonstrate intercultural competences in hospitality services
- develop inclusive communication material
- engage local communities in the management of natural protected areas
- follow ethical code of conduct in tourism
- improve customer traveling experiences with augmented reality
- manage conservation of natural and cultural heritage
- manage online content
- oversee the design of touristic publications
- oversee the printing of touristic publications
- perform services in a flexible manner
- plan events
- plan measures to safeguard natural protected areas
- promote virtual reality travelling experiences
- read maps
- support community-based tourism
- support local tourism
- use different communication channels
- virtual reality
Definition and skills from ESCO, published by the European Commission. Source concept
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