railway sales agent
Railway sales agents provide service to customers who visit the ticket counter. They provide information, handle ticket reservations, sales and refunds. They also carry out clerical duties such as maintaining the daily ticket sales balance sheet. They handle requests for seat reservations and examine diagram charts of each car on train to verify the available space on the specified train.
Also called: railway station counter agent, railway station agent, railway tickets salesman, agent for railway ticket sales, railway station cashier, railway transportation sales agent, railway tickets saleswoman, railway ticket sales representative
- 17
- essential skills
- 6
- optional skills
- 8
- related roles
- 4221
- ISCO-08 group
Where you can go from here
8 rolesOccupations sharing the most essential skills with this one. The number is a count, not an opinion.
- chief conductor4 skills in common
- railway passenger service agent4 skills in common
- specialised seller4 skills in common
- taxi driver4 skills in common
- ticket issuing clerk4 skills in common
- cosmetics and perfume specialised seller3 skills in common
- fuel station specialised seller3 skills in common
- toys and games specialised seller3 skills in common
Essential skills
17- act with a high level of safety awareness
- adapt communication style according to recipient
- advise customers on the product range of railway companies
- apply numeracy skills
- communicate clearly with passengers
- communicate with customer service department
- communicate with customers
- geographic areas
- handle petty cash
- identify customer's needs
- manage difficult clients
- persuade clients with alternatives
- process order forms with customer's information
- react calmly in stressful situations
- sell train tickets
- update message displays
- use different communication channels
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How close are you to being a railway sales agent?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.