sales assistant
Sales assistants represent the direct contact with clients. They provide general advice to customers.
Also called: seller, counter assistant, garden centre sales assistant, filling station sales assistant, outlet centre sales assistant, hypermarket sales assistant, saleswoman, senior sales assistant
- 27
- essential skills
- 14
- optional skills
- 8
- related roles
- 5223
- ISCO-08 group
Where you can go from here
8 rolesOccupations sharing the most essential skills with this one. The number is a count, not an opinion.
- bakery specialised sellerWhat changes?19 skills in common
- bookshop specialised seller19 skills in common
- domestic appliances specialised seller19 skills in common
- floor and wall coverings specialised seller19 skills in common
- meat and meat products specialised seller19 skills in common
- orthopaedic supplies specialised seller19 skills in common
- press and stationery specialised seller19 skills in common
- specialised antique dealer19 skills in common
Essential skills
27- carry out active selling
- carry out order intake
- characteristics of products
- characteristics of services
- company policies
- demonstrate products' features
- ensure client orientation
- ensure compliance with legal requirements
- ensure stock storage safety
- examine merchandise
- follow up orders for customers
- guarantee customer satisfaction
- identify customer's needs
- maintain relationship with customers
- maintain relationship with suppliers
- monitor stock level
- operate cash register
- Order products
- organise product display
- plan aftersales arrangements
- prepare sales checks
- prevent shoplifting
- process refunds
- product comprehension
- provide customer follow-up services
- provide customer guidance on product selection
- stock shelves
Optional skills
14- arrange ordering of products for customers
- carry out cross merchandising
- carry out specialised packing for customers
- ensure store security
- issue sales invoices
- keep records of merchandise delivery
- listen actively
- maintain store cleanliness
- order supplies
- organise storage facilities
- package purchases in bags
- perform multiple tasks at the same time
- supervise merchandise displays
- teamwork principles
Definition and skills from ESCO, published by the European Commission. Source concept
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How close are you to being a sales assistant?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.