travel agent
Travel agents design and market travel programme itineraries for potential travellers or visitors.
Also called: reservations agent, sales agent, travel booking agent, travel sales agent
- 38
- essential skills
- 20
- optional skills
- 8
- related roles
- 4221
- ISCO-08 group
Where you can go from here
8 rolesOccupations sharing the most essential skills with this one. The number is a count, not an opinion.
- tour operator representativeWhat changes?18 skills in common
- travel consultantWhat changes?18 skills in common
- travel agency managerWhat changes?14 skills in common
- hospitality establishment receptionist12 skills in common
- tourist information officer11 skills in common
- tourism product manager10 skills in common
- destination manager9 skills in common
- tour organiser9 skills in common
Essential skills
38- achieve sales targets
- advertise travel insurance
- apply foreign languages in tourism
- comply with food safety and hygiene
- develop inclusive communication material
- distribute local information materials
- ecotourism
- educate on sustainable tourism
- engage local communities in the management of natural protected areas
- ensure the privacy of guests
- geographical areas relevant to tourism
- handle customer complaints
- handle financial transactions
- identify customer's needs
- implement marketing strategies
- implement sales strategies
- maintain customer records
- maintain customer service
- maintain relationship with customers
- maintain relationship with suppliers
- manage conservation of natural and cultural heritage
- manage digital archives
- manage visitor flows in natural protected areas
- measure customer feedback
- oversee all travel arrangements
- present reports
- process booking
- process payments
- produce content for tourism brochures
- provide customised products
- provide tourism related information
- quote prices
- self-service technologies in tourism
- sell tourist packages
- support community-based tourism
- support local tourism
- upsell products
- use customer relationship management software
Optional skills
20- augmented reality
- coordinate events
- execute email marketing
- follow ethical code of conduct in tourism
- improve customer traveling experiences with augmented reality
- manage database
- manage time in tourism
- office software
- promote the use of sustainable transport
- promote virtual reality travelling experiences
- search databases
- social media management
- use communication techniques
- use e-tourism platforms
- use global distribution system
- use microsoft office
- use presentation software
- use spreadsheets software
- virtual reality
- work in a hospitality team
Definition and skills from ESCO, published by the European Commission. Source concept
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How close are you to being a travel agent?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.