shop assistant
Shop assistants work in shops where they perform assistance duties. The help shopkeepers in their daily work such as ordering and refilling of goods and stock, providing general advice to customers, selling products and maintaining the shop.
Also called: senior shop worker, filling station shop assistant, trainee shop worker, filling station shop worker, department store shop worker, garden centre shop worker, garden centre shop assistant, supermarket shop worker
- 22
- essential skills
- 13
- optional skills
- 8
- related roles
- 5223
- ISCO-08 group
Where you can go from here
8 rolesOccupations sharing the most essential skills with this one. The number is a count, not an opinion.
- sales assistantWhat changes?13 skills in common
- bakery specialised seller10 skills in common
- bookshop specialised seller10 skills in common
- domestic appliances specialised seller10 skills in common
- meat and meat products specialised seller10 skills in common
- orthopaedic supplies specialised seller10 skills in common
- press and stationery specialised seller10 skills in common
- specialised antique dealer10 skills in common
Essential skills
22- apply company policies
- carry out order intake
- company policies
- direct customers to merchandise
- examine merchandise
- execute working instructions
- maintain relationship with customers
- maintain relationship with suppliers
- maintain store cleanliness
- notify customers on special offers
- operate cash register
- Order products
- organise product display
- pack merchandise for gifts
- package purchases in bags
- process refunds
- product comprehension
- provide customer follow-up services
- provide customer guidance on product selection
- put up price tags
- stock shelves
- supervise merchandise displays
Optional skills
13- achieve sales targets
- carry out active selling
- check deliveries on receipt
- demonstrate products' features
- identify customer's needs
- keep records of merchandise delivery
- maintain customer service
- monitor stock level
- process orders from online shop
- process payments
- sales promotion techniques
- teamwork principles
- use different communication channels
No account needed to start
How close are you to being a shop assistant?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.