listen actively
Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
Also called: use active listening techniques, maintain active listening, active listening, listen with attentive participation, apply active listening techniques
- 167
- occupations list it
- 142
- as essential
- 25
- as useful
Essential for
142- academic advisor
- academic support officer
- acupuncturist
- adult community care worker
- advanced nurse practitioner
- advanced physiotherapist
- animal assisted therapist
- aromatherapist
- art therapist
- assessor of prior learning
- audio describer
- audiologist
- barber
- benefits advice worker
- bereavement counsellor
- biomedical scientist
- call centre agent
- car leasing agent
- care home worker
- career guidance advisor
- child care social worker
- child day care centre manager
- child day care worker
- child welfare worker
- clinical psychologist
- clinical social worker
- community care case worker
- community development social worker
- community social worker
- companion
- consultant social worker
- criminal justice social worker
- crisis helpline operator
- crisis situation social worker
- customer service representative
- dance therapist
- dating service consultant
- dental chairside assistant
- dental hygienist
- dental practitioner
- dental technician
- diagnostic radiographer
- dietitian
- disability support worker
- drug and alcohol addiction counsellor
- education welfare officer
- educational counsellor
- educational psychologist
- emergency ambulance driver
- emergency medical dispatcher
- employment agent
- employment and vocational integration consultant
- employment support worker
- enterprise development worker
- exhibition curator
- family planning counsellor
- family social worker
- family support worker
- food production operator
- food technician
- food technologist
- foster care support worker
- gerontology social worker
- health psychologist
- healthcare assistant
- herbal therapist
- homelessness worker
- hospital porter
- hospital social worker
- housing support worker
- human resources assistant
- human resources officer
- intercultural communication consultant
- learning mentor
- legal guardian
- life coach
- marriage counsellor
- maternity support worker
- medium
- mental health social worker
- mental health support worker
- midwife
- migrant social worker
- military welfare worker
- music therapist
- nuclear medicine radiographer
- nurse assistant
- nurse responsible for general care
- occupational therapy assistant
- optician
- optometrist
- orthoptist
- osteopath
- palliative care social worker
- paramedic in emergency responses
- passenger fare controller
- personal shopper
- personal stylist
- pharmacist
- pharmacy assistant
- pharmacy technician
- physiotherapist
- physiotherapy assistant
- prosthetist-orthotist
- psychologist
- psychotherapist
- public housing manager
- radiographer
- railway passenger service agent
- recreational therapist
- recruitment consultant
- rehabilitation support worker
- rental manager
- rescue centre manager
- residential childcare worker
- residential home adult care worker
- residential home older adult care worker
- residential home young people care worker
- sexual violence counsellor
- shiatsu practitioner
- social care worker
- social counsellor
- social pedagogue
- social services manager
- social work assistant
- social work practice educator
- social work supervisor
- sophrologist
- specialist biomedical scientist
- specialist nurse
- specialist pharmacist
- speech and language therapist
- substance misuse worker
- taxi controller
- traditional chinese medicine therapist
- victim support officer
- volunteer mentor
- wedding planner
- youth centre manager
- youth information worker
- youth offending team worker
- youth worker
Useful for
25- activism officer
- after-sales service technician
- aircraft pilot
- airport operations officer
- audiology technician
- biomedical scientist advanced
- campaign canvasser
- civil registrar
- commercial pilot
- customs officer
- elderly home manager
- environmental engineer
- environmental programme coordinator
- environmental technician
- hairdresser assistant
- home care aide
- hospital pharmacist
- land-based machinery technician
- medical administrative assistant
- passport officer
- rental service representative
- sales assistant
- special educational needs itinerant teacher
- train driver
- vehicle rental agent
Definition from ESCO, published by the European Commission. Source concept
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