taxi controller
Taxi controllers take bookings, dispatch vehicles, and are responsible for coordinating drivers while maintaining customer liaison.
Also called: taxi dispatcher, private hire controller, minicab controller, minicab dispatcher, private hire dispatcher
- 18
- essential skills
- 4
- optional skills
- 8
- related roles
- 4323
- ISCO-08 group
Where you can go from here
8 rolesOccupations sharing the most essential skills with this one. The number is a count, not an opinion.
- bus driver4 skills in common
- bus route supervisor4 skills in common
- cargo vehicle driver3 skills in common
- road operations manager3 skills in common
- taxi driver3 skills in common
- tram driver3 skills in common
- trolley bus driver3 skills in common
- veterinary receptionist3 skills in common
Essential skills
18- assign taxi fares
- communicate by telephone
- communicate verbal instructions
- consider economic criteria in decision making
- control taxi schedules
- follow up complaint reports
- handle customer complaints
- listen actively
- log times of taxis
- match vehicles with routes
- monitor drivers
- operate radio dispatch systems for taxis
- passenger transport regulations
- read maps
- relay messages through radio and telephone systems
- road traffic laws
- use codes to communicate with taxi drivers
- use different communication channels
Definition and skills from ESCO, published by the European Commission. Source concept
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How close are you to being a taxi controller?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.