From travel agent to tour operator representative
18 of the 29 essential skills of a tour operator representative are already essential for a travel agent — about 62% of the job, before you learn anything new. It is the closest move from travel agent in the whole taxonomy.
These numbers compare two occupations, not you and a job. What you personally already cover depends on what you have actually done.
- 18
- skills carry over
- 11
- would be new
- 62%
- of the target job covered
- 29
- essential skills of a tour operator representative
What a tour operator representative does
Tour operator representatives act on behalf of the tour operator to give practical information, provide assistance, handle services and sell excursions to tourists while at their destinations.
What carries over
18 skillsEssential in both jobs. This is the part of the move you have already made.
- apply foreign languages in tourism
- develop inclusive communication material
- ecotourism
- educate on sustainable tourism
- engage local communities in the management of natural protected areas
- geographical areas relevant to tourism
- handle customer complaints
- maintain customer service
- manage conservation of natural and cultural heritage
- manage visitor flows in natural protected areas
- measure customer feedback
- process booking
- process payments
- provide customised products
- self-service technologies in tourism
- support community-based tourism
- support local tourism
- upsell products
What would be new
11 skillsEssential for a tour operator representative and not for a travel agent. Note that the taxonomy describes activities rather than tools, so some of these may be things you already do under a different name.
- assist clients with special needs
- build a network of suppliers in tourism
- collect tourist information
- communicate with customers
- create solutions to problems
- devise special promotions
- handle personal identifiable information
- make logistical arrangements
- manage health and safety standards
- provide performance feedback
- work in a hospitality team
Other moves from travel agent
2 roles- travel consultant18 skills in common
- travel agency manager14 skills in common
← travel agenttour operator representative →The other way round
No account needed to start
How far are you from being a tour operator representative?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.