From waiter/waitress to head waiter/head waitress
11 of the 35 essential skills of a head waiter/head waitress are already essential for a waiter/waitress — about 31% of the job, before you learn anything new. It is the closest move from waiter/waitress in the whole taxonomy.
These numbers compare two occupations, not you and a job. What you personally already cover depends on what you have actually done.
- 11
- skills carry over
- 24
- would be new
- 31%
- of the target job covered
- 35
- essential skills of a head waiter/head waitress
What a head waiter/head waitress does
Head waiters/waitresses manage the food and beverage service in a hospitality outlet or unit. They are responsible for the customer's experience. Head waiters/waitresses coordinate all actions involving customers such as welcoming guests, ordering, delivering the food and beverages and supervise financial transactions.
What carries over
11 skillsEssential in both jobs. This is the part of the move you have already made.
- advise guests on menus for special events
- assist clients with special needs
- assist VIP guests
- attend to detail regarding food and beverages
- check dining room cleanliness
- identify customer's needs
- maintain customer service
- maintain relationship with customers
- measure customer feedback
- process payments
- supervise food quality
What would be new
24 skillsEssential for a head waiter/head waitress and not for a waiter/waitress. Note that the taxonomy describes activities rather than tools, so some of these may be things you already do under a different name.
- apply foreign languages in hospitality
- brief staff on daily menu
- check prices on the menu
- coach employees
- control of expenses
- execute opening and closing procedures
- greet guests
- handle customer complaints
- inspect table settings
- manage health and safety standards
- manage restaurant service
- manage stock rotation
- maximise sales revenues
- monitor billing procedures
- monitor customer service
- monitor work for special events
- plan menus
- plan shifts of employees
- prepare tableware
- quality assurance methodologies
- recruit employees
- store kitchen supplies
- supervise the work of staff on different shifts
- train employees
← waiter/waitresshead waiter/head waitress →The other way round
No account needed to start
How far are you from being a head waiter/head waitress?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.