ticket sales agent
Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs.
Also called: ticket reservation agent, ticket agent, ticket booking agent
- 16
- essential skills
- 6
- optional skills
- 8
- related roles
- 4221
- ISCO-08 group
Where you can go from here
8 rolesOccupations sharing the most essential skills with this one. The number is a count, not an opinion.
- ticket issuing clerkWhat changes?14 skills in common
- tour operator representative7 skills in common
- tourist information officer7 skills in common
- tourist information centre manager6 skills in common
- travel agent6 skills in common
- travel consultant6 skills in common
- hospitality establishment receptionist5 skills in common
- veterinary receptionist4 skills in common
Essential skills
16- assist clients with special needs
- cancellation policies of service providers
- communicate with customers
- handle personal identifiable information
- have computer literacy
- inform customers of activity changes
- keep up to date on local events
- maintain customer service
- process booking
- process payments
- provide tourism related information
- quote prices
- respond to customers' inquiries
- sell tickets
- upsell products
- use global distribution system
Definition and skills from ESCO, published by the European Commission. Source concept
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How close are you to being a ticket sales agent?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.