be friendly to passengers
Engage with passengers according to the expectations of contemporary social behaviour, the specific situation, and the code of conduct of the organisation. Communicate in a polite and clear way.
Also called: be friendly to customers, be friendly to clients, communicate with passengers in a friendly manner, show friendliness to passengers, interact with passengers in a polite manner, be cordial to passengers, be cordial to travellers, engage with passengers in a polite manner
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Essential for
1Definition from ESCO, published by the European Commission. Source concept
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