consumer rights advisor
Consumer rights advisors aid consumers with complaints and provide advice and information on rights as a consumer after purchase of products or services. They monitor organisations to ensure compliance to consumer rights standards, and aid consumers in handling disputes.
Also called: consumer rights adviser, trading standards officer, consumer rights legal advisor, legal services advisor, consumer rights legal adviser, legal services adviser, food hygiene inspector
- 12
- essential skills
- 15
- optional skills
- 8
- related roles
- 3359
- ISCO-08 group
Where you can go from here
8 rolesOccupations sharing the most essential skills with this one. The number is a count, not an opinion.
- customer service representative4 skills in common
- commercial sales representative3 skills in common
- customer contact centre information clerk3 skills in common
- technical sales representative in agricultural machinery and equipment3 skills in common
- technical sales representative in chemical products3 skills in common
- technical sales representative in electronic and telecommunications equipment3 skills in common
- technical sales representative in machinery and industrial equipment3 skills in common
- technical sales representative in mining and construction machinery3 skills in common
Essential skills
12- advise on consumer rights
- apply conflict management
- apply technical communication skills
- communicate with customers
- consumer law
- consumer protection
- customer service
- inspect government policy compliance
- investigate complaints related to consumer protection
- keep records of customer interaction
- protect client interests
- respond to enquiries
Optional skills
15- advise on government policy compliance
- assess quality of services
- compile legal documents
- corporate law
- ensure law application
- fraud detection
- keep task records
- legal research
- liaise with local authorities
- maintain relations with local representatives
- prevent fraudulent activities
- promote responsible consumer behaviour
- provide legal advice
- report test findings
- use different communication channels
No account needed to start
How close are you to being a consumer rights advisor?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.