use computer telephony integration
Utilise technology that allows interaction between telephone and computer in order to enable call services directly within a desktop environment.
Also called: computer telephony, perform computer telephony integration, CTI, computer telephony integration, computer–telephone integration
- 3
- occupations list it
- 1
- as essential
- 2
- as useful
Essential for
1Definition from ESCO, published by the European Commission. Source concept
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