call-centre technologies
The wide range of telecommunications hardware and software such as automated phone systems and communication devices.
Also called: call-centre operations, call-center technologies, call-centres technology, call-centre technology, call-centre devices, call-centre automation, call-centre communications
- 6
- occupations list it
- 3
- as essential
- 3
- as useful
Definition from ESCO, published by the European Commission. Source concept
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