manage claim files
Follow up on the progress of a claim file, keep all parties informed of the status of the file, ensure the customer receives the damages owed, treat any problems or complaints from customers, close the file and give information to an authorised person or department when there is suspicion of fraud.
Also called: perform management of claim files, oversee claim files, handle claim files, M41, manage claim file
- 6
- occupations list it
- 3
- as essential
- 3
- as useful
Definition from ESCO, published by the European Commission. Source concept
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