ICT operations manager
ICT operations managers coordinate ICT services and infrastructure ensuring that the organisation has the required infrastructural resources. They also plan and monitor stages of either a business process or a computer process, negotiate contracts and take mitigation action in case of non-fulfilment of agreements. They oversee the day-to-day tasks involving infrastructure components, ICT systems and software.
Also called: ICT data processing manager, data processing manager, ICT operations managers, IT data processing manager, IT process manager, IT operations manager, systems and networks manager, ICT acquisitions manager
- 18
- essential skills
- 23
- optional skills
- 8
- related roles
- 1330
- ISCO-08 group
Where you can go from here
8 rolesOccupations sharing the most essential skills with this one. The number is a count, not an opinion.
- ICT project manager5 skills in common
- beverages shop manager4 skills in common
- gambling manager4 skills in common
- pet and pet food shop manager4 skills in common
- photography shop manager4 skills in common
- shoe and leather accessories shop manager4 skills in common
- shop manager4 skills in common
- warehouse manager4 skills in common
Essential skills
18- attend to ICT systems quality
- define technology strategy
- design process
- develop ICT workflow
- digital systems
- improve business processes
- innovation processes
- maintain relationship with suppliers
- manage budgets
- manage changes in ICT system
- manage staff
- operations management
- oversee quality control
- perform project management
- track key performance indicators
- train employees
- use different communication channels
- use ICT ticketing system
Optional skills
23- apply organisational techniques
- comply with legal regulations
- contract law
- coordinate technological activities
- core banking software
- crowdsourcing strategy
- develop information standards
- engineering processes
- hardware components
- hardware components suppliers
- ICT process quality models
- implement a virtual private network
- implement ICT risk management
- implement ICT security policies
- insourcing strategy
- manage contracts
- outsourcing strategy
- perform procurement processes
- provide cost benefit analysis reports
- recruit employees
- software components libraries
- software components suppliers
- systems development life-cycle
No account needed to start
How close are you to being a ICT operations manager?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.